Privacy Policy
Effective Date: June 12, 2025
At SurRon eBikes UK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit surronebikes.uk or make a purchase from our store.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Full name
Email address
Phone number
Billing and shipping address
Payment information
IP address and browser details
This information is collected when you place an order, create an account, subscribe to updates, or contact our support team.
How We Use Your Information
We use your personal information to:
Process and deliver your orders
Send order confirmations and shipping updates
Improve our website and services
Provide customer support
Prevent fraud and unauthorized transactions
Payment Security
All payments made on surronebikes.uk are processed through secure payment gateways. We do not store or have access to your full credit card details.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared with trusted partners necessary to operate our business, including:
Payment processors
Shipping and delivery providers
Website hosting and security services
These partners are required to keep your information secure and confidential.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser settings if you prefer.
Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications at any time
Data Protection
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
SurRon eBikes UK
Website: surronebikes.uk
Email: support@surronebikes.uk
